Frequently Asked Questions

We proudly serve Vancouver and the entire Lower Mainland. Planning an event outside the area? Contact us and we'll let you know what's possible.

There are two easy ways to get started:

Browse and build your wishlist. Add the items you love from our rental catalog, then submit your wishlist with your event details. We'll send you a custom quote within 1–3 days.

Let us design it for you. Email us your event details along with your mood board or inspiration photos. We'll set up a complimentary consultation to create your décor plan and prepare a customized quote.

Yes! Our team will deliver, set up, and take down everything for you. We can even repurpose décor during your event, for example moving pieces from your ceremony to your reception, so you can relax and enjoy your day. These services are tailored to what you need and included in your custom quote.

We recommend booking about 6 months ahead to make sure your date and favourite items are available.

Yes. A 50% deposit officially secures your date and rental items, and the remaining balance is due 2 weeks before your event. We know plans change, so you can update your order at any time up until 2 weeks before your event.

Yes! With our 4 floral storefronts, we can take care of both your décor and florals, fresh, silk, or dried, so you only need one vendor.

Any items that are damaged or lost during your rental will be charged at replacement cost after your event.

Absolutely! Contact us to book an in-person consultation or to visit our showroom at 108-8410 Ontario Street, Vancouver.